SAP Knowledge Base Article - Public

3603275 - Users are unable to download the Learning History report

Symptom

Error "The report psaUserLearningHistory must be published to run the report" is displayed when users try to download their Learning History report

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Access Learning Homepage >
  2. On Learning History records, click "download" >
  3. The error "The report psaUserLearningHistory must be published to run the report" is displayed

Cause

On Learning Administration > Reports > Learning History (User) > The "published" setting of this report is unchecked.

Resolution

Report "Learning History (User)" must be on "published" status so that users are able to run it.

Therefore, make sure this report has the "published" status checked.

Note:

Report "Learning History (CSV) (User)" does not affect this function.

If it's published, the only difference is that when users access Reports page from new learning homepage, an option of CSV format for learning history report will be added. 

See Also

Download Learning History to PDF File

Keywords

learning, report, user, learning, history, published, status, psaUserLearningHistory, run, record, download , KBA , LOD-SF-LMS-REP , Reporting Data , Problem

Product

SAP SuccessFactors Learning 2505