SAP Knowledge Base Article - Public

3603276 - When Parallel Quote is enabled, context returns null

Symptom

When Parallel Quote is enabled, when calling the context, using context.Quote, null is returned. 

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

  • Request Support to enable Parallel Quoting
  • Open a Quote
  • On Script Workbench run the following code:
    • quoteContext = context.Quote 

Cause

Bug.

Resolution

  • Root Cause: Currently when parallel quote is enabled, Quote Context is not available
  • Workaround: Disable Parallel Quoting in order to use scripting that requires the Quote Context
  • ETA: CPQ-2508.

Keywords

Bug, Parallel Quote, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

Product

SAP CPQ 2024