SAP Knowledge Base Article - Public

3603360 - Changes made to Candidate Profile Visibilty cannot be seen in History - Recruiting management

Symptom

Changes in Profile Visibility for example from "Any company recruiter worldwide" to "Only recruiters managing jobs I apply to", is not shown in Candidate History or Application History

Environment

SuccessFactors Recruiting Management

Reproducing the Issue

  1. Candidate applies for a job offer and select the "Any company recruiter worldwide" profile visibility option when applying
  2. Candidate applies for another job and select the "Only recruiters managing jobs I apply to" during the application process".
  3. Profile visibility status is shown as "Only recruiters managing jobs I apply to" during the application process" (the latest selection of the Candidate) on every application.
  4. Recruiter or any other recruiting operator is unable to see when the candidate changed the consent and what was the previous value.

Cause

Expected Behavior

Resolution

This is an expected behavior, we cannot see this change made by the candidate in neither the Application History, nor the Candidate Profile History.

However, You can raise this to our Influence Page, where you can submit an idea or search and vote for existing ideas that you consider relevant on the Influence Page, so they can become an enhancement for future product versions. 
https://me.sap.com/notes/2090228

See Also

https://me.sap.com/notes/2090228

https://me.sap.com/notes/2213656

Keywords

Candidate Profile Visibility, Candidate Privacy, Data Privacy , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM , Recruiting Management , How To

Product

SAP SuccessFactors Recruiting 2505