SAP Knowledge Base Article - Preview

3603366 - Missing Category "SAP Sales Cloud" in Outlook for User

Symptom

The user is unable to replicate meetings from Outlook to Sales Cloud V2 due to the missing category "SAP Sales Cloud".


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Environment

  • Server Side Addin in Outlook
  • SAP Sales Cloud Version 2
  • SAP Sales Cloud and SAP Service Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

Outlook, SAP Sales Cloud, Category, Meetings, Missing Category, Groupware, Add-in, SAP Service Cloud, CNS, V2 , KBA , CEC-CRM-GW , Groupware for SAP Sales/Service Cloud , How To

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