SAP Knowledge Base Article - Public

3603488 - Error in Opening Draft Business Partner Master Data

Symptom

  • An error occurs when trying to open a business partner master that is in 'draft' status in the Fiori App 'Manage Business Partner Master Data'.
  • The error message displayed is 'In the context of Data Services, an unknown internal server error occurred'.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the 'Manage Business Partner Master Data' App.
  2. Select and open the business partner which is 'draft'.
  3. The error message 'In the context of Data Services, an unknown internal server error occurred' is displayed.

Cause

The issue is typically caused when the Business Partner has a role that includes invalid or unsupported characters.

Resolution

Review the roles assigned to the Business Partner (BP), identify any invalid or unsupported characters, and make the necessary corrections or remove those characters. 

Keywords

SAP S/4HANA Cloud Public Edition, Manage Business Partner Master Data, draft status, invalid characters, error, business partner role. , KBA , LO-MD-BP-2CL , Business Partners for Public Cloud , Problem

Product

SAP S/4HANA Cloud Public Edition all versions