SAP Knowledge Base Article - Public

3603596 - Error in Setting Data Types and Creating Maintenance Order in SAP S/4HANA Cloud Public Edition

Symptom

  • An error occurs when trying to set data types in the specific product configuration after completing all procedures within SAP Central business configuration.
  • The user is redirected to S/4HANA Cloud Public and receives an error message.
  • The user is unable to create a maintenance order within the system.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Complete all procedures within SAP Central business configuration.
  2. Attempt to make changes within the specific product configuration.
  3. Observe the redirection to S/4HANA Cloud Public and the subsequent error.
  4. Attempt to create a maintenance order within the system.

Cause

Resolution

  1. Identify the business role "BR_BPC_EXPERT" via the "Maintain Business Roles" app and enter into it.
  2. Enter into edit mode by clicking the "Edit" button.
  3. Click the "Maintain Restrictions" button.
  4. Change the "Update, Read, Value Help" currently selected as "No Access" to "Unrestricted".
  5. The user will then be able to edit the configuration activity "Define Date Types, Duration Types and Date Rules for Service Transactions (ID: 104300)" without any problem.

See Also

Keywords

SAP S/4HANA Cloud Public Edition, data types, maintenance order, error, product configuration, business configuration, BR_BPC_EXPERT, Maintain Business Roles, Maintain Restrictions, Unrestricted, Define Date Types, Duration Types and Date Rules for Service Transactions. , KBA , CRM-S4-SRV-SVO-2CL , S4CRM: Service Order (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions