Symptom
When adding text to the product description within the product, an error occurs: 'Text too long'.
Environment
SAP SALES CLOUD CPQ
Reproducing the Issue
- Go to setup
- Products
- Search product
- Select translate item
- Select dictionary
- Copy long text into Description
Cause
The error occurs when the character limit for the product description exceeds 3000 characters.
Resolution
Limit the product description to under 3000 characters.
A new, user-friendly error message is being developed to notify users of this restriction.
Keywords
Character limit, Product description, 3000 , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , How To
Product
SAP CPQ all versions