3603690 - User details are not auto flowing during manual Offboarding Initiation - Onboarding

• When initiating offboarding manually from Create Task, the personal and job information is not automatically populated in the offboarding page.
• Only the first name and last name fields are filled, while the rest of the fields remain blank.

SAP SuccessFactors Onboarding 1.0

1. Click on Create New Task.
2. Select Offboarding.
3. Search for the employee and click on Initiate to start the offboarding process.
4. Observe that only the first name and last name fields are filled, while the rest of the fields are blank.

The issue arises when offboarding is initiated manually.

This is the expected behavior. Data only flows to Offboarding when there is an integration. Manual initiation of the process only loads data of the candidate on the Onboarding side (example: first and last name) but not from other sources. To successfully receive data from the Employee Central side, for example, it needs to be via Offboarding initiation from EC, where integration from both systems will happen.

Offboarding, Manual Initiation, Personal, Information, Job, Information, Data, Flow, Employee, Central, Integration, Mapping, Onboarding, Onb, Onb, Off , KBA , LOD-SF-OBD-OFF , Offboarding , Problem