Symptom
- When creating a credit memo request in Portugal, the reference field XBLNR is not filled correctly.
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Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Navigate to the App ID VA01.
- Attempt to create a Credit Memo Request with Reference.
- Observe that the Reference field XBLNR is not filled with the expected original invoice number.
Cause
Reference field in Credit Memo Request is copied from Billing document Header data under Header detail Tab - Accounting data. Currently, The Configuration for the Reference field in Billing document is set to fetch from customer Reference field in Sales Order.
Resolution
The configuration for the Reference Field in Billing document needs to be changed as Follow.
1) Open the Implementation Activities App -> Sales and Distribution -> Billing -> Billing documents -> Copying Control for Billing Documents -> Define Copying Control for Sales Document to Billing Document and Execute.
2) Select the Target Type as F2 and Source as OR and double click for Header copy control details.
3) Change the Reference Number Field as 'E' to have Billing document number as Reference Field.
Keywords
SAP S/4HANA Cloud Public Edition, Credit Memo Request, Reference field XBLNR, Original Invoice Number, Portugal, VA01. , KBA , SD-SLS-2CL , Sales (Public Cloud) , Problem
Product
Attachments
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