SAP Knowledge Base Article - Preview

3603753 - Email Images Rotating Upon Sending

Symptom

The images uploaded to the email content appear correctly in the preview/creation mode of the email. But when the email is sent by 'Send Test' or a campaign, they are rotated.


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Environment

SAP Marketing Cloud Edition

Keywords

SAP Marketing Cloud, Email, Image, Rotate, EXIF metadata, Content Studio, Test Send, Outlook, Gmail, Paint, PNG. , KBA , CEC-MKT-MEM , Content Studio: E-Mails and other messages , Problem

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