Symptom
- When an employee tries to submit a termination while there is already one ongoing, the message "You cannot do this transaction at this time. Please contact your System Administrator" is displayed, indicating that the transaction cannot be performed at this time.
- When a user tries to submit a termination for another employee while there is already a termination ongoing, a different message is displayed: USER is already terminated on XX/XX/XXXX, indicating that the employee is already terminated.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Try to submit a termination for an employee who already has a termination ongoing.
- Notice the error message that is displayed.
- Now, proxy as the future terminated user and try to submit a termination.
- Notice the different error message that is displayed.
Cause
The user does not have permission to view Future Dated Transaction Alerts > Job Information under Employee Data.
Resolution
To have the correct message displayed, please ensure to provide the permission to access Job Information under Future Dated Transaction Alerts, in Employee Data category.
See Also
Keywords
SAP SuccessFactors, Employee Central, Termination, Overlapping, Different Messages, EMPFILE_HRIS_NO_ACTION_PERMISSION, EMPFILE_HRIS_TERMINATE_ACTION_NOT_PERMITTED, Future Dated Transaction Alerts, Job Information, is already terminated on, You cannot do this transaction at this time, Please contact your System Administrator, future dated transaction, history, employee permissions , KBA , LOD-SF-EC-TER , Termination Details , Problem