SAP Knowledge Base Article - Public

3603761 - Different Messages Triggered for Overlapping Termination - SAP SuccessFactors Employee Central

Symptom

  • When an employee tries to submit a termination while there is already one ongoing, the message "You cannot do this transaction at this time. Please contact your System Administrator" is displayed, indicating that the transaction cannot be performed at this time.
  • When a user tries to submit a termination for another employee while there is already a termination ongoing, a different message is displayed: USER is already terminated on XX/XX/XXXX, indicating that the employee is already terminated.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Try to submit a termination for an employee who already has a termination ongoing.
  2. Notice the error message that is displayed.
  3. Now, proxy as the future terminated user and try to submit a termination.
  4. Notice the different error message that is displayed.

Cause

The user does not have permission to view Future Dated Transaction Alerts > Job Information under Employee Data.

Resolution

To have the correct message displayed, please ensure to provide the permission to access Job Information under Future Dated Transaction Alerts, in Employee Data category.

See Also

Keywords

SAP SuccessFactors, Employee Central, Termination, Overlapping, Different Messages, EMPFILE_HRIS_NO_ACTION_PERMISSION, EMPFILE_HRIS_TERMINATE_ACTION_NOT_PERMITTED, Future Dated Transaction Alerts, Job Information, is already terminated on, You cannot do this transaction at this time, Please contact your System Administrator, future dated transaction, history, employee permissions , KBA , LOD-SF-EC-TER , Termination Details , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions