SAP Knowledge Base Article - Public

3603812 - Receiver field is not filled in the sales order output for the Forwarding agent partner in SAP S/4HANA Cloud Public Edition

Symptom

  • In the sales order output, the Recipient (also shown as the "Receiver" on some UIs) field is not populated for the business partner Forwarding Agent (SP). While the partner data of the sales order contains a forwarding agent, its partner number is not determined in the output automatically.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Logon with roles SAP_BR_ADMINISTRATOR and SAP_BR_INTERNAL_SALES_REP assigned.
  2. Follow the instructions of scope item 1LQ to configure the output determination for sales order with recipient SP (Forwarding Agent).
  3. Open App VA01 - Create Sales Orders.
  4. Create a sales order whose partner data contains a forwarding agent.
  5. Access the sales order in app VA03 - Display Sales Orders.
  6. Display the output item.
  7. The receiver field is blank in the output item.

Cause

In your sales order, the forwarding agent is of partner type Supplier (LI). It is not like AG/WE whose partner type is Customer (KU).

Note: You can check the partner type of a partner function in the configuration activities for partner determination.

Resolution

This is the standard system behavior. In the Sales output, only the customer(KU), Contact Person(AP), Personal Number(PE) type are supported as the receiver role.

See Also

Please refer to: 2963059 How to Submit Feature Requests for SAP S/4HANA Cloud Product

Keywords

VOPAN, VBPA, PARVW, Type of partner number, VA02, Manage Sales Order, VA21, VA22, VA23, VA31, VA32, VA33, QUOTATION, CONTRACT, Scheduling agreement, OPD, SD_SLS_ORDER_CONFIRM, Role, form template, F3893 , KBA , SD-SLS-GF-OC-2CL , S/4HANA: Output Control on Sales Documents (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition 2502