SAP Knowledge Base Article - Public

3603832 - 'Sales Data Restriction' Cannot Be Made Visible In Org Structures

Symptom

'Sales Data Restriction' cannot be made visible in Org Structures 

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Login to C4C system.
  2. Open Org structures.
  3. Access any and start adaptation in tabs section.
  4. Search for tab 'Sales Data Restriction' and notice that it has been made visible but it still doesn't appear in the screen. 

Cause

The "Sales Data Restriction" tab is only available on Sales or Sales Organizations, not for Plants.   

The tab is meaningful on such Sales Orgs, as the maintained data on the tab is only used on account/employee, where only sales organizations can be used (but no plants).

Resolution

This is standard system design, nevertheless customer can access Influence Portal and suggest an improvement in this scenario if it could best serve specific business purposes.

Keywords

Org unit; Org Structure; Sales; Organizations; Plants; Sales Data Restriction; adaptation; visible; change.  , KBA , LOD-LE-OM-OM , Org. Management , How To

Product

SAP Cloud for Customer core applications 2505