SAP Knowledge Base Article - Public

3603851 - Pre-screening Disqualification via OData API does not respect Delay Disqualification Email Configuration - Recruiting Management

Symptom

The system does not respected to the Delay Disqualification Email Configuration when candidate's applications are added via OData API and they are automatically disqualified due to pre-screening questions.

Environment

SAP SuccessFactors Recruiting Management 

Reproducing the Issue

  1. Admin Center > Manage Recruiting Setting > Configure Delay Emails to Disqualified Candidates (in hours)
  2. Select an Email Template for the Auto Disqualified status.
  3. Execute an OData API request to add a candidates job application.

Result: Candidate moved to auto-disqualified received the disqualification email instantly. 

Resolution

Our Engineering team has resolved the issue and the fix will be available in 2511 release. 

2511 release will be available as follow:

  • Preview environment: 13th Oct 2025
  • Production environment: 14th Nov 2025

See Also

2841462 - Candidate moved via OData API to Disqualification Status does not respect Delay Disqualification Email Configuration - Recruiting Management

2226211 - Delaying correspondence - Recruiting Management

Keywords

Disqualification, Sent, Automatically, Disqualification Email, Delay, API, RCM-150791 , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem

Product

SAP SuccessFactors Recruiting 2411