Symptom
The system does not respected to the Delay Disqualification Email Configuration when candidate's applications are added via OData API and they are automatically disqualified due to pre-screening questions.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Admin Center > Manage Recruiting Setting > Configure Delay Emails to Disqualified Candidates (in hours)
- Select an Email Template for the Auto Disqualified status.
- Execute an OData API request to add a candidates job application.
Result: Candidate moved to auto-disqualified received the disqualification email instantly.
Resolution
Our Engineering team has resolved the issue and the fix will be available in 2511 release.
2511 release will be available as follow:
- Preview environment: 13th Oct 2025
- Production environment: 14th Nov 2025
See Also
Keywords
Disqualification, Sent, Automatically, Disqualification Email, Delay, API, RCM-150791 , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem