SAP Knowledge Base Article - Public

3603855 - Data Capture Form Shows Blank Screen when accessed by an Internal Candidate - Recruiting Marketing

Symptom

When attempting to access the Data Capture Form when you are logged as an internal candidate, a blank screen is displayed.

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Login as Internal candidate
  2. Click on "Careers" to access the Career Site
  3. Attempt to access the Data Capture Form.
  4. Observe that the form displays a blank screen.

Resolution

This is the expected behavior.

Data capture forms allow users to create custom "lead generation" web forms, enabling companies to request new or additional information from candidates. These forms are added to CSB landing pages, which are campaign-based and designed to collect data from external candidates. If you attempt to access the data capture form as an internal candidate, it will not load, and this is intentional.

See Also

Keywords

Data Capture Form, blank screen, Career Site Builder, link option, SAP SuccessFactors Recruiting, Recruiting Marketing, Pages, Landing. , KBA , LOD-SF-RMK-CRM , Data Capture Form, Email Layout, Email Campaign , Problem

Product

SAP SuccessFactors Recruiting all versions