Symptom
- When the SAP Analytics Cloud tenant has more than 200 users, using /scim/Users rest API can return maximum 200 users.
- Even using optional count parameter to be a bigger value than 200, it doesn't take effect.
Environment
SAP Analytics Cloud 2025.8
Reproducing the Issue
- Log on to SAP Analytics Cloud. Make sure the current tenant has more than 200 users.
- Using the following scim API (Reference Guide) to fetch the user list.
https://<SAP Analytics Cloud tenant>/api/v1/scim/Users?count=500 - Find in the json output, even it shows totalResults to a bigger number than 200, but in Resources section, only 200 users are fetched.
Cause
The optional count parameter maximum value can be set is 200. When count is not set, by default it is 50. But when count is set with a bigger value than 200, it will be limited to 200.
Resolution
To fetch the whole list of the users, another optional parameter startIndex can be used with count to fetch the next batch of records.
E.g.
- Using https://<SAP Analytics Cloud tenant>/api/v1/scim/Users?count=200&startIndex=1 to fetch the first 1-200 users.
- Using https://<SAP Analytics Cloud tenant>/api/v1/scim/Users?count=200&startIndex=201 to fetch the next 201-400 users.
- Every json output will have totalResults which can show the total users numbers. This can be used for determining the total batch numbers to fetch the whole user list.
See Also
- SCIM USERS API Help Guide: https://help.sap.com/docs/SAP_ANALYTICS_CLOUD/14cac91febef464dbb1efce20e3f1613/da3dc52a0fd44da4b727c89d26326af6.html
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
SAC, User API, roles, missing users, missing roles, JSON file, Excel, comparison, part, partial, less, few , KBA , LOD-ANA-LS , Licensing and Full User Equivalent , LOD-ANA-ADM , SAC Administration , Problem