Symptom
- Inability to upload customer sales returns using the Fiori tile "Import Sales Document".
- The system displays the error: "App could not be opened either due to an incorrect configuration or a missing role assignment."
- All necessary roles, business roles, and business catalogs are correctly assigned, yet the issue persists.
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Environment
Sales Document Import from Spreadsheet (Public Cloud)
Product
SAP S/4HANA Cloud Public Edition all versions
Keywords
SAP S/4HANA Cloud Public Edition, Import Sales Document, customer sales returns, upload issue, incorrect configuration, missing role assignment. , KBA , SD-SLS-IMP-SPR-2CL , Sales Document Import from Spreadsheet (Public Cloud) , Problem
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