3603998 - Time Off, Time Sheet Is Not Available In Mobile App -1H 2025

Time Off or Time Sheet not available in mobile app for both Android and iOS mobile operating systems, but works fine in web browser.

• SAP SuccessFactors Employee Central - Time Off
• SAP SuccessFactors Time Tracking

1. Login as end user via mobile App.
2. No time off, or time sheet feature to request leave or record attendance but it works fine via web browser.

• This is because in Admin Tools > "Enable Mobile Features" page, the 'Time off' or 'Time Sheet' module for mobile was disabled prior to 1H 2025 release for these instances. 
• With 1H 2025 release feature MOB-93098: Simplified Activation of Mobile Time Management and Pay Summary, the option to enable time off, time sheet in mobile is no longer present.
• Since the feature was disabled prior to 1H 2025 release, time off / time sheet continues to be disabled in mobile, until the Mobile app is in 1H 2025 release.  (Due to technical reason, Mobile app release upgrade has to be after the BixZ release upgrade).

• Issue will be resolved with 1H 2025 release in mobile app (Mobile app release is after production release weekend). Please refer blog Exciting Change of SAP SuccessFactors Mobile WNV Publish Schedule).
  • "The updated app versions are typically available on Monday or Tuesday following the production date(Valid as Of date in the What's New Viewer)"
• For Preview Instances
  • Issue will be solved as on 12th May 2025.
• For Production Instances
  • If it is planned to start using Time Off, Time Sheet on Mobile app activated with production instance after the 1H 2505 release, please make sure to ensure the Time Off, Time Sheet are enabled under “Enable Mobile Features” on production instance before 16th May 2025.
    • This is because, mobile app release is typically available on Monday or Tuesday following the 1H 2025 production release.
    • Therefore, until mobile app is updated to 1H 2025 release, you will not be able to enable/disable Time off or Time sheet via Admin Tools -> "Enable Mobile Features". 
    • Once the mobile app is updated to 1H 2025 release, there will not be any issue as time off and time sheet in mobile app will work as per the RBP permissions (Refer WNV MOB-93098: Simplified Activation of Mobile Time Management and Pay Summary)
  • If Time Off was not enabled in “Enable Mobile Features” before 1H 2025 BizX upgrade on May 16, and time off needs to be enabled on mobile, kindly wait for the 1H 2025 mobile app release which is typically on 19th/20th May 2025. For any related issues/queries on Time Off in mobile app, please raise a case to LOD-SF-EC-TIM-MOB
  • If Time Sheet was not enabled in “Enable Mobile Features” before 1H 2025 BizX upgrade on May 16, and time sheet needs to be enabled on mobile, kindly wait for the 1H 2025 mobile app release which is typically on 19th/20th May 2025. For any related issues/queries on Time Sheet in mobile app, please raise a case to LOD-SF-EC-TMS-MOB

Also, refer the blog on the updated information Deprecation of Mobile Feature Toggles for Timesheet, Time Off, and Pay Summary in 1H 2025 release

Exciting Change of SAP SuccessFactors Mobile WNV Publish Schedule

Deprecation of Mobile Feature Toggles for Timesheet, Time Off, and Pay Summary in 1H 2025 release

MOB-93098: Simplified Activation of Mobile Time Management and Pay Summary

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SAP SuccessFactors Employee Central 2505 ; SAP SuccessFactors Time Tracking 2505