SAP Knowledge Base Article - Preview

3604002 - Contract will be opened again after return order is created

Symptom

Sales order has been created with reference to the sales quantity contract with full quantity, the contract is then completed. Later there is a return order created for that sales order, then the quantity contract is opened again. The overall status is updated into "Being processed", the reference status is updated into "Partially referenced".

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


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Environment

  • Sales And Distribution (SD)
  • SAP ERP Central Component
  • SAP ERP
  • SAP Enhancement package for SAP ERP
  • SAP Enhancement package for SAP ERP, version for SAP HANA
  • SAP S/4HANA
  • SAP S/4HANA Cloud Private Edition

Product

SAP ERP Central Component all versions ; SAP ERP all versions ; SAP S/4HANA Cloud Private Edition all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

reference status, quantity contract, return, overall status, open, being processed , KBA , SD-SLS-GF-ST , Status management , SD-SLS-RE , Returns , SD-SLS-OA-CCO , Customer Contracts , Problem

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