3604044 - Error "Rendering of document failed" in "Print: General Correspondence" App - SAP S/4HANA Cloud Public Edition

An error occurs when attempting to access the print preview document in the "Print: General Correspondence" - RECPA400 App.

The error message displayed is APOC_OR_MESSAGES 180:
"Item '1': Rendering of document via service ADS failed.
An exception was raised.
Error when extracting data of entity.
Messages have been generated during form rendering."

Or

APOC_OR_MESSAGES 186:

"Item '1': Rendering of document failed.
Messages have been generated during form rendering."

SAP S/4HANA Cloud Public Edition

1. Access the 'Print: General Correspondence' - RECPA400 app.
2. Search for a contract.
3. Click on 'Print Preview'.
4. Click on 'Display Document'.
5. The error message is displayed.

Text is not added to the text editor before viewing Print Preview document.

To generate a general correspondence for contracts, the free text within the Text editor using the app needs to be filled before executing the action. 

Therefore, before executing the search for contracts step in App 'Print: General Correspondence', navigate to section 'Text Editor' and maintain the required text as necessary.

Once text is maintained in 'Text Editor' section, searching for contracts and subsequent Print Preview operation can be executed without errors.

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