SAP Knowledge Base Article - Public

3604044 - Error "Rendering of document failed" in "Print: General Correspondence" App - SAP S/4HANA Cloud Public Edition

Symptom

An error occurs when attempting to access the print preview document in the "Print: General Correspondence" - RECPA400 App.

The error message displayed is APOC_OR_MESSAGES 180:
"Item '1': Rendering of document via service ADS failed.
An exception was raised.
Error when extracting data of entity.
Messages have been generated during form rendering."

Or

APOC_OR_MESSAGES 186:

"Item '1': Rendering of document failed.
Messages have been generated during form rendering."

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Access the 'Print: General Correspondence' - RECPA400 app.
  2. Search for a contract.
  3. Click on 'Print Preview'.
  4. Click on 'Display Document'.
  5. The error message is displayed.

Cause

Text is not added to the text editor before viewing Print Preview document.

Resolution

To generate a general correspondence for contracts, the free text within the Text editor using the app needs to be filled before executing the action. 

Therefore, before executing the search for contracts step in App 'Print: General Correspondence', navigate to section 'Text Editor' and maintain the required text as necessary.

Once text is maintained in 'Text Editor' section, searching for contracts and subsequent Print Preview operation can be executed without errors.

See Also

Keywords

Print: General Correspondence, Rendering of document via service ADS failed, Print Preview, Error when extracting data of entity, Messages have been generated during form rendering, APOC_OR_MESSAGES 180,  APOC_OR_MESSAGES 186, rendering of document failed, RECPA400 , KBA , RE-FX-CP-2CL , Correspondence (Public Cloud) , RE-FX-2CL , Flexible Real Estate Management (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions