3604064 - Service Catalog Request SPM - ICM DB restore Request for SAP SuccessFactors Agent Performance Management

This Knowledge Base Article guide how to create Service Catalog Request for SPM - ICM DB restore Request.

A Database Request may take 24-48 hours minimum and the actual restore is dependent on the size of the database.

Prerequisites: 

• Users must have two authorizations enabled for their SAP for Me profile to access this feature.
• Steps to acquire access and to go to be page where you can create service requests are mentioned in Knowledge Base Article 3302846 - Incentive Management: How-To Submit a Service Catalog Request
• After going to the Service Catalogs page mentioned above, click on " SPM - ICM DB restore Request".

NOTE: Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Sales Performance Management

• Agent Performance Management

Refresh, Restore Tenant, ICM, Environment Restore, Restore Data. , KBA , CEC-SAL-APE , SuccessFactors Agent Performance Management , How To