3604064 - Service Catalog Request SPM - ICM DB restore Request for SAP SuccesFactors Agent Performance Management Enterprise

This Knowledge Base Article guide how to create Service Catalog Request for SPM - ICM DB restore Request.

Please be aware that Database Request may take 24-48 hours minimum and the actual restore is dependent on the size of the database.

Prerequisites : 

Users must have two authorizations enabled for their SAP for Me profile to access this feature.

Steps to acquire access and to go to be page where you can create service requests are mentioned in Knowledge Base Article 3302846 - Incentive Management: How-To Submit a Service Catalog Request

After going to the Service Catalogs page mentioned above, click on " SPM - ICM DB restore Request".

NOTE: Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Legacy Name: ICM

SAP SuccessFactors Sales Performance Management

• • Agent Performance Management Enterprise

Refresh, restore tenant, ICM restore, restore data. , KBA , CEC-SAL-APE , SuccessFactors Agent Performance Management , How To