3604165 - Credit Memo Is Not Proposed For Payment In Payables Payment Run

For one of your supplier, you have an open supplier invoice and credit memo. On executing the payment run, you expect the system to propose both documents in the payment run. Instead, the credit memo is not proposed for payment, the supplier invoice payment proposal is set to postponed and there is a warning message.

SAP Business ByDesign

1. Go to the Payables work center.
2. Go to the Payment Run view.
3. Select the relevant payment run.
4. Open the application log and go to Results tab.

There is the  warning message: 'Proposal discarded; Incoming payment data missing for XXX <supplier name>' (XXX stands for the supplier ID).

The supplier invoice has payment reference of type 'QR Bill - Switzerland'. 
There is a logic in the system that determine that every payment should be paid separately whenever a payment reference is used. Hence, the system will not automatically proposed the supplier invoice and the credit memo together for payment in the payment run. 

This is the expected system behaviour. If you would like to clear the invoice with the credit memo, you can do it manually from the supplier account.

1748470 - Error Message Proposal discarded; Incoming Payment Data Missing for XYZ

Credit Memo, Payment Run, Supplier invoice, QR Bill - Switzerland, Payment Reference, Payment Reference Type. , KBA , SRD-FIN-ACP , Payables , Problem