SAP Knowledge Base Article - Public

3604324 - Manager Rating and GAP Analysis missing after enabling Latest Form Experience

Symptom

After 2505 release in Goal section, manager rating and gap analysis columns are not displaying beside employee rating.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

1. Go to any form that have both manager and employee ratings side by side in Goal section

2. Check image below

3. Enable "Latest Form Experience" option

4. Go to any form that have both manager and employee ratings side by side in Goal section

5. See that no Manager Rating or GAP analysis columns are available

6. Check image below

Cause

You should have  option enabled under Performance Management Feature Settings.

Resolution

The fix for this issue is planned to be deployed on 2H 2025 release (b2511).

For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

WORKAROUND:

Disable the  option under Performance Management Feature Settings.

Keywords

Manager Rating, Not Available, Not Appearing, Not Showing, Disabled, KI2025, Latest Form Experience, SF, SuccessFactors, Employee Rating, PM Form, PMGM, GAP analysis, Missing, Not Displaying, Performance and Goals, PMU-24753 , KBA , LOD-SF-PM-RAT , Ratings and Weights , Known Error

Product

SAP SuccessFactors Performance & Goals all versions