SAP Knowledge Base Article - Public

3604372 - Error Message When Not Uploading Attachment in National ID Section - SAP SuccessFactors Employee Central

Symptom

  • Despite the field not being mandatory, the error message "You do not have permission to edit this value" appears when no attachment is uploaded in the National ID section.
  • This behavior is consistent in both the Employee Profile and Add New Hire, regardless of the Country chosen, even with the correct ID format.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Navigate to the National ID portlet.
  2. Fill in all details.
  3. Click on the Attachment button.
  4. Do not attach any document and click finish.
  5. Click Save.
  6. The error message "You do not have permission to edit the value. Please contact your system administrator" will appear.

Cause

Resolution

  1. The issue is currently under investigation and will be addressed in the 2H2025 release.
  2. As a workaround, users can close the dialog and open it again, fill up the fields without clicking the attachment button, and save it instead.

See Also

Keywords

WEF-164251, INC12505027, attachment error, SAP SuccessFactors, Employee Central, National ID, Attachment, Error Message, Permission, Edit Value, Workaround , KBA , LOD-SF-EC-PER-NAT , National ID - Config, Rules, RBP, UI , Known Error

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions