Symptom
The Onboarding 1.0 Document Migration process is stuck in "In Progress" and "Started (50%)" status.
Environment
SAP SuccessFactors Onboarding 1.0
Reproducing the Issue
- Start the migration for Onboarding 1.0 documents
- Observe that the migration remains "In Progress" and "Started(50%)" status
Resolution
Following these steps, Document Migration Status should appear as Completed.
- Run the "Download Onboarding 1.0 Documents for Migration Job" from provisioning.
- After download job is completed, run the "Upload Onboarding 1.0 Documents for Migration Job" from provisioning.
- Verify the document in "Manage Documents".
- Run the "Onboarding 1.0 Historic Audit Data Migration Job" job from provisioning.
Note: The migration will be last step in transitioning from Onboarding 1.0 to Onboarding 2.0. Once the migration starts, the customer should not upload any files. Once the job execution is completed, if the customer upload any documents, then those documents won't get migrated.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
Onboarding 1.0, Document Migration, Stuck, In Progress, Started, 50% Status, OBD, SuccessFactors, 1H, 2025, 1H 2025, INC12536518 , KBA , LOD-SF-OBD-DOC , Document Center, Documents , Problem
SAP Knowledge Base Article - Public