3604502 - Allocation Number is Missing in the Customer Invoices Output Documents (For Country Israel)

In some customer invoices, the Allocation Number is missing in the output PDF and XML. While some other invoices contain the allocation number in the output.

SAP Business ByDesign

1. Go to the Customer Invoicing work center.
2. Go to the Invoice Documents view.
3. Open the invoice ABC, in the General tab, the Allocation Number is filled. (ABC represents the customer invoice ID)
4. Go to the Output history, the Allocation Number is not included in the PDF as well as the output XML.

When Legal Approval is triggered, the Allocation Number is then required to be filled in the invoice. Once it is filled, the user can notify approval and update the legal approval status to approved, and then release the invoice. By this way, the allocation number of the invoice will be included in the output XML as well as the PDF.

For the invoices with legal approval as Approval Not Necessary, the Allocation Number is not required, and hence it is not included in the output XML and PDF.

Help center document: Electronic Invoicing - Israel

customer invoice; allocation number; output; PDF; XML; missing. , KBA , SRD-CRM-INV , Customer Invoicing , Problem