SAP Knowledge Base Article - Preview

3604549 - Notes Are Not Synchronized To Outlook From Sales Cloud For MS Teams Appointments

Symptom

You have Microsoft Teams Integration setup in your Sales Cloud. When creating an MS teams appointment in Sales Cloud, the appointment gets synced to Outlook. However, the notes are not synchronized.


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Environment

SAP Sales Cloud Version 2

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

Microsoft, Teams, MS, Integration, Outlook, Groupware, Sync, Synch, Synced, Synchronization, Synchronisation, Appointment, Meeting, Visit , KBA , CEC-CRM-TMS , Microsoft Teams Integration , Problem

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