SAP Knowledge Base Article - Preview

3604557 - Live Location of technician is not considered on Service map while building route

Symptom

When Dispatcher assigns an activity to a technician on Service Map, it populates default location of the technician which is their home address as their starting location, However expectation is to pick the live location of the technician. 


Read more...

Environment

SAP Field Service Management

Product

SAP Field Service Management 1.0

Keywords

Live Location, Real Time, Service Map, Route , KBA , CEC-SRV-FSM-MAP , FSM Service Map , Product Enhancement

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.