SAP Knowledge Base Article - Preview

3604624 - How to submit SLA credit claims in Systems & Provisioning > Availability (tab) - SAP for Me

Symptom

 
  • How to submit SLA credit in SAP for Me
  • Where to find the SLA credit claim information
  • Need to request a SLA credit related to cloud Event ID (EV*)
  • Where to find events eligible for SLA credit 
  • Systems & Provisioning Dashboard > Availability is missing the Systems Eligible for Credit Claim (card)

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


Read more...

Environment

  • SAP for Me > Systems & Provisioning Dashboard > Availability (tab)
  • DOES NOT APPLY TO: Private Cloud

Keywords

SLA Credit, SLA violation of SAP Cloud services, SLA breach, Unavailability of Cloud Services, Verstoß gegen das Service Level Agreements, SLA Verstoß, Nichteinhaltung des SLA, keine Cloud Service Verfügbarkeit; XX-SER-SLACREDIT , 
  , KBA , XX-SER-FORME , SAP for Me , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.