SAP Knowledge Base Article - Public

3604643 - Add Validation Rule on Individual Customer Field

Symptom

  • How to add a validation rule to a sales data field in Individual Customer
  • Error: Data field /Root/SalesArrangement/DivisionCode not found.

Environment

Cloud for Customer

Reproducing the Issue

Example with Division Code:

1. Go to Customers the Individual Customers.
2. Start Adaptation Mode.
3. Open any.
4. Go to Sales Data facet.
5. Right click on pencil header.
6. On adaptation menu, click on the black arrow until you see Implementation.
7. Open Implementation then open Rules and Validations.
8. Click Add then click Rule.
9. Add the field biding "/Root/SalesArrangement/DivisionCode".
    --> Error: Data field /Root/SalesArrangement/DivisionCode not found.

Cause

In rules/validations you can only access data model fields directly available in the "main UI". The sales data tab in the individual customer TI is an Embedded Component (EC): (/BYD_COD/SalesOnDemand/Account/UI/COD_SalesData_EC.EC.uicomponent).

Therefore it's not possible to access the sales arrangement data model fields (like /Root/SalesArrangement/DivisionCode). In the Account this is not an EC.

Resolution

Currently, you cannot add validation rules in sales data fields of individual customer.

Keywords

Data field /Root/SalesArrangement/ * not found, individual customer, Sales Data Field, Validation Rule , KBA , LOD-CRM-ACC-PRI , Private Account (Customers) , Product Enhancement

Product

SAP Cloud for Customer core applications 2505