Symptom
The Custom Tile that was created for the application 'My Inbox' is not working as expected in the Production environment after being transported via Software Collection.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Create a Custom Tile and assign Business Catalogs.
- Create a Software Collection and include the newly created Custom Tile.
- Export the Software Collection using 'Export Software Collection' application.
- Import the Software Collection into the Production environment using 'Import Collection' application.
- The Custom Tile does not behave as expected.
Cause
The business catalogs assigned to the Custom Tile were not included in the Software Collection.
Resolution
- Open the application 'Export Software Collection'.
- Click on the Software Collection.
- Click the 'Add Items' button.
- Search for the Custom Tile along with the associated Business Catalogs and add them to the Software Collection.
- Export the Software Collection to the target system.
See Also
Keywords
My Inbox, 100, SAP S/4HANA Cloud Public Edition, Custom Catalog Extensions, Assigned Business Catalogs, custom tile, business catalogs, assigned, software collection, transport, dev, production, import, export, collection , KBA , CA-INB-FIO , Fiori UI for My Inbox Application , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public