3604648 - Custom Tile created for application 'My Inbox' not working as expected after transporting to Production environment.

The Custom Tile that was created for the application 'My Inbox' is not working as expected in the Production environment after being transported via Software Collection.

SAP S/4HANA Cloud Public Edition

1. Create a Custom Tile and assign Business Catalogs.
2. Create a Software Collection and include the newly created Custom Tile.
3. Export the Software Collection using 'Export Software Collection' application.
4. Import the Software Collection into the Production environment using 'Import Collection' application.
5. The Custom Tile does not behave as expected.

The business catalogs assigned to the Custom Tile were not included in the Software Collection.

Ensure to add the Custom Tile and the Business Catalogs that were assigned to the Custom Tile to the Software Collection, it will appear like this when adding the items: 'App X_YOUR_CUSTOM_TILE is used in business catalog SAP_BR_EXAMPLE_CATALOG'. 

3587522 - How to transport a My Inbox custom tile created in the development customizing system to the test and production systems?

3398167 - "My Inbox" tasks are limited to 100 - SAP S/4HANA Cloud

Custom Tiles | SAP Help Portal

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