SAP Knowledge Base Article - Preview

3604716 - HCM/BIzX Header Bar Missing and/or Image Upload for Custom Card and Banner failed in SuccessFactors Learning

Symptom

  • The HCM/BizX Header bar is missing when navigating to Learning User or Learning Administration.
  • Encountering an error while uploading images in Learning custom card and banner.
  • The error message displayed is "Failed to upload file".
  • The screen gets stuck on the three dots loading while trying to add an image to a new banner.


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Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning all versions

Keywords

SAP SuccessFactors, Learning, Image Upload, Custom Card, Banner, Error, Failed to upload file, Loading, Base URL, Common Super Domain, CSD, URL Update, Custom Card fail, Banner upload fail, image fail , KBA , LOD-SF-LMS-TIL , Landing Page and Tiles , Problem

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