SAP Knowledge Base Article - Preview

3604716 - HCM/BizX Header Bar Missing and/or Image Upload for Custom Card and Banner failed in SuccessFactors Learning

Symptom

  • The HCM/BizX Header bar is missing when navigating to Learning User or Learning Administration.
  • Encountering an error while uploading images in Learning custom card and banner.
  • The error message displayed is "Failed to upload file".
  • The screen gets stuck on the three dots loading while trying to add an image to a new banner.


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Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Learning

Product

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Learning all versions

Keywords

SuccessFactors, Learning, image, upload, custom, card, banner, error, failed to upload file, loading, base, common, super, domain, csd, url, update, fail , KBA , LOD-SF-LMS-TIL , Landing Page and Tiles , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-INT , Integrations with BizX , Problem

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