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SAP Knowledge Base Article - PublicSymptom
Why is Captcha not available on the SAP Cloud for Customer (C4C) login screen?
Environment
SAP Cloud for Customer
Cause
The SAP Cloud for Customer (C4C) login screen does not offer support for Captcha verification.
Resolution
This is currently a system limitation. The captcha functionality is not available on the SAP Cloud for Customer (C4C) login screen, and the login page cannot be customized using the SDK or other methods.
As it is a behavior of the system, you may raise an idea in the SAP Sales Cloud Portal requesting this functionality: https://influence.sap.com/sap/ino/#/campaign/1868
Keywords
C4C login screen; CAPTCHA integration; SAP Cloud for Customer; Login security; Authentication flow; Brute-force prevention; System limitation; IAS integration; SAP CAPTCHA support; , KBA , AP-RC-UIF , C4C UI Framework , Product Enhancement
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