SAP Knowledge Base Article - Public

3604968 - Invalid SAML when trying to login from Microsoft Teams Integration

Symptom

Error 'Invalid SAML' when trying to login from MS teams integration

Environment

SAP Sales Cloud and SAP Service Cloud Version 2

Cause

Single Sign On (SSO) is not configured in the system.

Resolution

In order to login to MS teams integration it's necessary to configure the Single Sign on (SSO) and the IDP should be set to default.

See Also

Keywords

IDP, SSO, Single sign on, Teams, MS, Microsoft , KBA , CEC-CRM-TMS , Microsoft Teams Integration , How To

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0