SAP Knowledge Base Article - Public

3605146 - After 2505 release, the picture on form is displayed enlarged when accessing form snapshot in performance history block

Symptom

After 2505 release, when "Enable the latest experience of Performance Management forms" is NOT enabled, the picture on form is displayed enlarged when accessing form snapshot in performance history block.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

  • SAP SuccessFactors Performance & Goals
  • SAP SuccessFactors Employee Central  

Reproducing the Issue

  1. Create a form template with picture inserted in section introduction and configure fixed width and height for the picture.
    fixed size.png
  2. Create a form based on the form template.
  3. Go to "Performance Management Feature Settings", and disable the "Enable the latest experience of Performance Management forms" feature.
  4. Go to performance inbox and open the form, notice that the picture on form is displayed normally with the fixed width and height configured in form template.
  5. Go to people profile and click open the form link in performance history block.
  6. Notice that the picture inserted on form is displayed enlarged, instead of the fixed width and height configured in form template.
    picture size.png
  7. Now go to "Performance Management Feature Settings", and enable the "Enable the latest experience of Performance Management forms" feature.
  8. Then go to people profile again and check the form snapshot via clicking open the form in performance history block.
  9. Notice that the picture on form is displayed normally with the fixed width and height configured in form template.

Cause

This is a Known Issue.

The issue only occurs in 2505 instance when the option "Enable the latest experience of Performance Management forms" is NOT enabled.

Resolution

The fix for this issue is planned to be deployed on 2H 2025 release (b2511).

For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

Workaround

Go to "Performance Management Feature Settings", and enable the "Enable the latest experience of Performance Management forms" feature.

See Also

Keywords

KI2505, PMU-24999, form, picture, image, width, height, size, configure, pixel, style, pixel, pic, img, template, latest form experience, latest form, disable, normal, strange picture, proportion, disproportionate, block, snapshot, profile, form link, link, click open, picture on form, section picture, section intro, insert, inserted, edge, chrome, browser, legacy form experience , KBA , LOD-SF-PM-FF , Form Features, RTE, Spell Check, Legal Scan, Print , LOD-SF-EP , People Profile , LOD-SF-PM-FRM , Forms & Templates , LOD-SF-PM-POD , Home Page, Pods and Portlets, To Do List , Known Error

Product

SAP SuccessFactors HCM Core 2505 ; SAP SuccessFactors Performance & Goals 2505

Attachments

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