SAP Knowledge Base Article - Preview

3605221 - Error 'Check the destination configurations for destination: <DESTINATION_NAME>. Response returned HTTP status code: 401'

Symptom

  • When an eDocument is submitted through edoc_cockpit or when the supplier invoices are pulled, the status of the edocument remains in the “Acknowledged by Service”.
  • Upon checking the error in the Resolve Errors section, the following message is shown for the affected eDocument ID: 
    "Error occurred while the PUSH step, detailed information: Check the destination configurations for destination '<destination_name>'. Response returned HTTP status code: 401. Check the destination configurations maintained in your BTP subaccount. If the problem still persists, create an incident in the LOD-LH-DRC-FND application component."


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Environment

  • SAP ERP
  • SAP S/4HANA
  • SAP S/4HANA Cloud Private Edition
  • SAP Document and Reporting Compliance, Cloud Edition

Product

SAP Document and Reporting Compliance, cloud edition all versions ; SAP ERP all versions ; SAP S/4HANA Cloud Private Edition all versions ; SAP S/4HANA all versions

Keywords

DRC eDocument error 401, edoc_cockpit PUSH step issue, Acknowledged by Service stuck, SAP BTP destination 401, SAP DRC integration error, HTTP 401 authentication error, destination configuration issue, Resolve Errors app, TSG 3720886, Document and Reporting Compliance, BTP destination setup, technical user login failure, SAP ERP. SAP S/4HANA, SAP DRC , KBA , CA-GTF-CSC-DRC-COM , Document and Reporting Compliance Communication to Cloud , CA-GTF-CSC-EDO-MY , Malaysia , CA-GTF-CSC-EDO-PL , Document Compliance Poland , Problem

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