3605245 - Navigation and Sub-Navigation Issue in SAP Work Zone

• When switching to another work area using a link in SAP Work Zone, the navigation and sub-navigation do not adapt to the target work area.
• This issue is observed across all workspaces and templates.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP Work Zone
• SAP SuccessFactors Work Zone. 

1. Create a new workspace A;
2. Create another new workspace B;
3. 
4. In the workspace B, create a new workpage;
5. Add text widget in the new workpage and insert link to workspace A;
6. 
7. Add the workspace A and B to the nav menu;
8. 
9. Navigate to the workpage in workspace B and click the link to workspace A;
10. 
11. Expected: Workspace A in the nav menu should be highlighted;
    Actual: Workspace B in the nav menu is still highlighted.

The issue is caused by a product defect. When clicking a link to a workspace in the work page, the highlighted item in the navigation menu is not updated.

• A fix for this issue has been created and will be deployed on the 11th of July 2025.
• Allow 24 hours after this date for the fix to apply due to different time zones and data centers.

SAP Work Zone, navigation, sub-navigation, workspace, link, product defect, update, refresh, DWS-16993, INC12570266, incorrect, SAP SuccessFactors Work Zone , KBA , LOD-SF-SWZ-WRK , Workspaces and Templates , Problem