SAP Knowledge Base Article - Public

3605434 - SAP Sales Cloud Version 2: Page Layouts Are Not Supported In Mobile Applications

Symptom

Page Layout was created in Sales Cloud and specific configurations were made. These changes are reflected in the Web version, but not in the Mobile Apps.

Environment

SAP Sales Cloud Version 2

Reproducing the Issue

  1. Create Page Layout in Sales Cloud and assign rule.
  2. Logon with relevant user and test the changes.
  3. In the web version, changes can be seen.
  4. In the mobile app, changes are not reflected.

Cause

Page layouts are not supported in Mobile. Mobile UI can only be configured in Mobile Administration settings. There is no currently no support for page layouts.

Resolution

SAP will start developing Role Based Administration for Mobile in Q3 2025. This will help tailor your mobile experiences for specific roles. Please note this timeline is tentative. The process will start in Q3 but is large and complex topic. So may not be delivered until a later date.

Keywords

Page Layout, Mobile, App, Application, V2, Version 2, Sales, Cloud, Adaptation, Changes , KBA , CEC-CRM-MOB-ADM , Mobile Administration for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions