3605463 - Error message: "No client with requested id: sb-workzone.rt-approuter!t3664" for SAP Work Zone Standard Edition

• An alert was received indicating that the certificate for SAP Work Zone Standard Edition is outdated.
• Error message: "No client with requested id: sb-workzone.rt-approuter!t3664"displayed when accessing the certificate from the email link "SAML Trusted IDP certificate for SAP BTP:

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

SAP SuccessFactors Work Zone

1. Receive an alert indicating that the certificate is outdated.
2. Attempt to open the link "SAML Trusted IDP certificate for SAP BTP" provided in the alert
3. And receive the error: "No client with requested id: sb-workzone.rt-approuter!t3664"/ Authorization Request Error There was an Error / The request for authorization was invalid.

The alert was triggered due to an outdated certificate in the SAP Work Zone Standard Edition. However, if you had previously set up an Advanced edition tenant, which was later unsubscribed, but the backend DWS tenant did not get deactivated, this message will show up.

1. Confirm that the Advanced edition tenant is no longer in use.
2. Request the deactivation of the old tenant from SAP Support.
3. Confirm the outdated certificate alerts has stopped.

KBA: 839953 - Wrong updation of Delivered quantities in 2LIS_11_V_SCL 

SAP Work Zone, Standard Edition, Certificate, Outdated, Alert, Deactivation, Advanced Edition Tenant, DWS Tenant, BTP Cockpit, No client with requested id: sb-workzone.rt-approuter!t3664"displayed when accessing the certificate from the email link, Authorization Request Error There was an Error, the request for authorization was invalid. , KBA , LOD-SF-SWZ , Digital Workplace Service in Work Zone Advanced edition , LOD-SF-SWZ-NOT , Bell & Browser notifcations , Problem