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3605485 - Trimming Process for Login IDs in SAP Customer Data Cloud

Symptom

  • A request for additional clarification regarding the trimming process applied to login IDs was made.
  • The need for a technical summary of how the trimming is applied, which characters are trimmed, and in which login flows.
  • Confirmation was sought on whether this trimming behavior is consistently applied across all relevant login methods.
  • Inquiry on whether there are any configurations available in the CDC Console or via API that allow enabling/disabling or modifying this trimming behavior.
  • Inquiry on whether there are any known edge cases or exceptions where the trimming does not occur or behaves differently.


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Environment

  • SAP Customer Data Cloud
  • Core REST API & Server SDKs (JWT / PHP / Java)

Product

SAP Customer Data Cloud all versions

Keywords

Gigya, Trimming Process, Login IDs, SAP Customer Data Cloud, Technical Summary, Trimming Behavior, Login Methods, Configurations, CDC Console, API, Edge Cases, Exceptions. , KBA , CEC-PRO-API , Core REST API & Server SDKs (JWT / PHP / Java) , Problem

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