SAP Knowledge Base Article - Public

3605501 - New Applicant Workbench redirects to Offboarding Dashboard - Onboarding

Symptom

When clicking on View Details from Onboarding activity dropdown from Recruiting Management (RCM) with the New Applicant Management Experience enabled, the system redirects to the Offboarding Dashboard.

Environment

  • SAP SuccessFactors Onboarding
  • SAP SuccessFactors Recruiting

Reproducing the Issue

  1. Log in or Proxy as recruiting user
  2. Navigate to Job Requisition
  3. Ensure to be using Applicants New Applicant Management Experience
  4. Click onboarded Candidate
  5. Click activity dropdown and select Onboarding, then click View Details
  6. A new window will open and notice upper left shows Offboarding (but shows onboardees)

Cause

Issue caused by api link details for Applicants New Applicant Management Experience.

Resolution

The engineering team is already investigating the issue wherein the fix is targeted to be deployed with the 1H 2025 release.

See Also

3369122 - Redesigned Applicant Management Workbench - Recruiting Management

Keywords

RCM-149163, Onboarding, New Applicant Workbench, Offboarding Dashboard, Redirect, RCM , KBA , LOD-SF-OBX-RCM , Initiate onboarding from RCM , Problem

Product

SAP SuccessFactors Onboarding 2411