SAP Knowledge Base Article - Public

3605562 - Picklist field is shown as "no data" in Employee Profile block

Symptom

  • Some fields in custom MDF are configured to refer to a picklist, however, in people profile, those dropdown picklist are not displayed and show as "no data".

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Go to Configure Object Definition and choose one custom MDF object
  2. Configure one field as referring to an existing picklist
  3. Navigate to Employee Profile and open the custom MDF block
  4. Click on the dropdown for that field.
  5. It is displayed as "no data" in the dropdown window.

Cause

It is because that the user is lack of RBP permission of "Access to non-secured objects"

Resolution

Please check the following configuration in your system

  1. Enable RBP Target Criteria for Value Help (Only with data type Generic Object) is enabled in SF Provisioning
  2. Object Picklist is configurated as Secured=No in Configure Object Definition
  3. End user does not have RBP permission Access to non-secured objects 

If all the above three criteria are met, then the user will not be able to view the picklist in dropdown window.

The solution for such kind of scenario is to grant the affected users the RBP permission of Access to non-secured objects.

After that, these users will be able to view the non-secured picklist.

**Note**

  • The same will apply for Secured Objects - if the option "Enable RBP Target Criteria for Value Help (Only with data type Generic Object)" is enabled in SF Provisioning and the object is "Secured=Yes" then the users will require the specific secured object permission in order to see picklist values
  • Also for custom fields within the object which are linked to picklists - if the field is a non-rbp secured field - users will also require the RBP permission of Access to non-secured objects

For more information, please check Enabling Search Field Restriction.

Keywords

SAP SuccessFactors, Custom MDF, Dropdown, No Data, Employee Profile, Picklist, not visible, Access to non-secured objects. , KBA , LOD-SF-PLT-PCK , Picklist Management Issue , Problem

Product

SAP SuccessFactors HCM Suite 2505