3605564 - 'Request Approval' option is missing when an Item is reassigned to user

The item was previously assigned to a user and approved by a supervisor. After being removed and re-assigned by user, the 'Request Approval' button did not display to the user on item.  

SAP SuccessFactors Learning

1. Access Learning Administration 
2. Create an online item with approval process.
3. Linked the item to a library that the user has access to.
4. As a user, searched for the item in library and performed 'Request Approval'.
5. The approver approved the request.
6. The item then appeared in the user's learning plan/Learning assignments.
7. User removed the item from their learning plan.
8. The user searched for the item in their library again, but the 'Request Approval' option was not available to request again. However, the 'start course' option was available to take the course.

This is an expected behaviour of the system.

The Learning Product Management team has confirmed that the system has already logged an approval for this user on this item. This means that the system won't seek approval again, and as a result, the 'Request Approval' option will not be available for this user on this item.

This is a standard feature of our system to prevent unnecessary duplication of approvals. 

2090228 - How to submit enhancement ideas for SAP SuccessFactors Products

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