Symptom
- Field values configured in Offer Details are not syncing to Job Application/Job Requisition Fields.
- Sync from Offer Details to Job Application or Job Requisition is not happening.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to Candidate's Application
- Take Action > Offer > Offer Approval
- Edit fields in Offer Details > Save
- Fields in the Application are not getting the values saved in Offer Details
Cause
Expected Behavior of the system. The sync is happening from Job Requisition/Job Application fields to Offer Details, not from Offer Details to Job Requisition/Job Application.
Resolution
If you wish for the feature be considered by the Product Management Team to be added in Future Release, please submit an enhancement request as documented on the KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products.
For Job Requisition/Job Application to Offer Details sync please see:
- Job Offer Detail Element: Field Definition | SAP Help Portal
- 2186192 - Offer Details erased when saving a new version of an already existing Offer Approval - Recruiting Management - SAP for Me
- Also make sure that the custom fields are made reportable in Provisioning
See Also
- Job Offer Detail Element: Field Definition | SAP Help Portal
- 2186192 - Offer Details erased when saving a new version of an already existing Offer Approval - Recruiting Management - SAP for Me
Keywords
Offer Details, Job Application Fields, Syncing Issue, Candidate Offers, Offer Letters, Field Configuration, Provisioning, Misconfiguration, Reportable Fields. , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem