SAP Knowledge Base Article - Public

3605565 - Offer Details Not Syncing to Job Application Fields - Recruiting Management

Symptom

  • Field values configured in Offer Details are not syncing to Job Application/Job Requisition Fields.
  • Sync from Offer Details to Job Application or Job Requisition is not happening.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Candidate's Application
  2. Take Action > Offer > Offer Approval
  3. Edit fields in Offer Details > Save
  4. Fields in the Application are not getting the values saved in Offer Details

Cause

Expected Behavior of the system. The sync is happening from Job Requisition/Job Application fields to Offer Details, not from Offer Details to Job Requisition/Job Application.

Resolution

If you wish for the feature be considered by the Product Management Team to be added in Future Release, please submit an enhancement request as documented on the KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products.

For Job Requisition/Job Application to Offer Details sync please see:

See Also

Keywords

Offer Details, Job Application Fields, Syncing Issue, Candidate Offers, Offer Letters, Field Configuration, Provisioning, Misconfiguration, Reportable Fields. , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem

Product

SAP SuccessFactors Recruiting all versions