SAP Knowledge Base Article - Public

3605614 - The Reimagined Candidate Experience is causing candidates to be automatically disqualified after they apply- Recruiting Management [1H 2025]

Symptom

Candidates are automatically disqualified upon applying, despite having correctly answered all the prescreening questions.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Candidate applies for a certain requisition.
  2. The candidate answered all the prescreening questions correctly.
  3. The application was submitted and saved successfully in the Careers system.
  4. The new candidate is moved to the disqualified status. 

This only happens when the Reimagined Candidate Experience is enabled.

Resolution

Keywords

Candidate Experience, Reimagined Candidate Experience, application, requisition, disqualified, automatically, status, 2H 2025, b2511, KI2505, RCM-151213, CX2505 , KBA , LOD-SF-RCM-CAN-CX , Candidate eXperience redesigned , Known Error

Product

SAP SuccessFactors Recruiting all versions