3605624 - Matrix Report Threshold configuration is not working in Latest Org Charts

• After b2505 release, Latest Org Chart is universally adopted. Matrix reports will always be displayed even if Matrix Report Threshold is set to 0 in Company System and Logo Settings

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

SAP SuccessFactors HCM Suite

1. Navigate to Company System and Logo Settings and confirm Matrix Report Threshold is set as 0
2. Go to Org Chart and select Display Options as All Reports.
3. Observe that Matrix report is displayed in manager's team

As confirmated by Product team, Matrix Report Threshold is only supported in legacy Org Chart. This function is not supported any more in Latest Org Chart.

The configuration for Matrix Report Threshold is planned to be removed from Company System and Logo Settings in b2511 release.

There is one idea submitted for supporting hiding matrix report in Latest Org Chart. If you believe this function is crucial to your business, please kindly vote for that idea.

Workaround:

If the manager would like to hide matrix report, please use Display Option in Latest Org Chart to hide matrix report by selecting "Direct Reports Only".

Latest Org Chart

Org Chart, Hide matrix report, Matrix Report Threshold, Company System and Logo Settings, Legacy Org Chart, Latest Org Chart, Configuration, Display option. , KBA , LOD-SF-PLT-ORG , Org Chart Issues , Problem