Symptom
If there is a future hire with a manager with future effective date, when the alert condition is met before the future date, the future manager can still receive the alert email notification.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Configure a job information alert that will be triggered on a specific date
- Hire an employee with future hire date
- As long as the condition is met, even if the date when the alert should be triggered is before the hire date, alert will still be sent to the future hire's manager
Cause
Expected. Alert will not be triggered for terminated employees but will be triggered for future hires even when the hire date has not come yet.
Resolution
Expected.
Keywords
INC12526920, alert sent to future hire's manager, inactive user's manager received alert, future manager, future hire date, alert wrongly sent, email should not be sent, future hire alert behavior
Product
SAP SuccessFactors Employee Central 2505
SAP Knowledge Base Article - Public