SAP Knowledge Base Article - Public

3605735 - Error in Uploading Document Template in Macedonian Locale - Onboarding 2.0

Symptom

  • When attempting to upload a new document template in SAP SuccessFactors Onboarding for the Macedonian (mk_MK) locale, an error occurs.
  • The error message displayed is: "ChangeSet index 1 - ???HCP upload error: Illegal Locale???;File could not be uploaded to PFS".

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Maintain Onboarding and Offboarding Document Templates
  2. Click 'Upload' or 'Add New Template'.
  3. Enter Template Name: any name
  4. Select Category: Compliance
  5. Select Process Type: Onboarding
  6. Select Locale: Macedonian (mk_MK)
  7. Browse and select the file with macedonian language
  8. Click 'Upload' / 'Save'.
  9. Observe the error message "ChangeSet index 1 - ???HCP upload error: Illegal Locale???;File could not be uploaded to PFS".

Cause

The error is caused by the Macedonian (mk_MK) locale not being supported in PFS.

Resolution

Currently, the Macedonian (mk_MK) locale is not supported. Please submit an enhancement idea to the Customer Influence for consideration, if this is an important feature/function you would like to see made in Onboarding in a future release. For how to raise an enhancement idea, refer to the KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products. 

See Also

Improvement Request Details - Customer Influence
https://me.sap.com/notes/2090228

Keywords

SAP SuccessFactors, Onboarding, Document Template, Upload Error, Macedonian Locale, PFS, HCP upload error, Illegal Locale, File could not be uploaded to PFS. , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , Problem

Product

SAP SuccessFactors Onboarding all versions