SAP Knowledge Base Article - Public

3605845 - Capitalization issue in USA W4 and Spelling mistakes in North Carolina State Withholding Form - Onboarding

Symptom

Capitalization issues in USA W4 & Spelling mistakes in North Carolina State Withholding Form.

USA W4 - capitalization issue:

Text: (if you expect to claim deductions other than the standard deduction...

  • if > should be "If"

Text: if not, to ensure you get credit for your earnings, contact SSA at...

  • if > should be "If"

North Carolina State Withholding Form (US_NC_4_2025_V1) - spelling mistake:

Text: You may use Form NC-4 EZ if you plan to claim either the N.C. Satandard Deduction or the N.C. child deduction amount(but no other N.C. Deductions)...

  • Satandarad > should be "Standard"
  • Amount(but > missing space

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Open Complete Your Compliance Forms task
  2. USA W4 Form page > text is having capitalization issues
  3. North Carolina State Withholding Form page > text is having spelling mistakes

Cause

Known issue.

Resolution

Fix date is not yet decided for the known error. Latest information will be updated into this KBA.

In case need to track/nudge on the fix, kindly contact your Customer Success Partner (CSP) and provide this KBA to check the engineering ticket in internal memo or keyword.

Keywords

SAP, SuccessFactors, Onboarding, compliance, form, capitalization, US W4, spelling, North Carolina State Withholding Form, OBX-38784 , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem

Product

SAP SuccessFactors Onboarding all versions