SAP Knowledge Base Article - Public

3606020 - Product Description Change while Creating a Sales Quote

Symptom

When changing the description for an item while creating a Sales Quote, the system also updates the description for the Product. 

Environment

SAP Business ByDesign.

Reproducing the Issue

  1. Go to New Business work center.
  2. Select Sales Quotes view.
  3. Click in New and Sales Quotes.
  4. Under the General tab, add all the mandatory data such as Account ID, Sales Unit, Employee Responsible, etc...
  5. Go to Items tab.
  6. Add Product ID ABC (Where ABC represents the Product ID).
  7. Under the Product section, the following data is visible:
  8. Product: ABC - SAP Test.
  9. Description: SAP Test.
  10. Now, change the description to e.g. SAP Test (Test SAP).
  11. Under Product, the written part changes to ABC - SAP Test (Test SAP).

Cause

This is the current system behaviour.

Resolution

In order to change this system behaviour, please contact our SAP Product Management team.

In order to directly get in contact with the decision makers in SAP Product Management, please submit an enhancement request via the SAP Continuous Influence site: Influence Portal

 

Keywords

KBA , SRD-CRM-QUO , Quotations , Problem

Product

SAP Business ByDesign all versions